Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nancy Kuczero

Nancy Kuczero

January 26, 2024

5  out of  5 rating by Nancy Kuczero
"Great friendly and helpful people!"
Profile photo of Count Leo

Count Leo

October 9, 2023

5  out of  5 rating by Count Leo
"Finally tired enough of the poor service at USAA and reviewed all of the top auto insurance carriers and their agencies in the Rapid City area. There were several highly rated agencies, so I started at the top with the Doug Markworth State Farm Agency and was helped by Jeremy Delaney. Jeremy took the necessary information over the phone, and had a quote for me in less than three minutes, and as requested, emailed the quote to me while I shopped around with the other carriers and agents in town. Of the five offices I called, Doug Markworth's agent, Jeremy Delaney, provided the best and fastest service. He was professional and pleasant, and as a result, has my business. I'm still waiting for call backs or emails from the other agents that I had to leave a message for. Thanks Jeremy Delaney!"
Profile photo of Stephanie Oates

Stephanie Oates

September 15, 2023

5  out of  5 rating by Stephanie Oates
"This agency came highly recommended to us, so we recently switched all our personal insurance to this agency. Jeremy Delaney is an excellent agent who always has the well-being of his clients as a top priority. His prompt responses are always appreciated, as well as his willingness to accommodate my individual insurance needs. Every employee that we have encountered in the agency so far has gone out of their way to make it as easy and efficient as possible to work with them and they make us feel like we are their most important customer! I would highly recommend this agency!"
Profile photo of R J


July 28, 2023

5  out of  5 rating by R J
"Doug Markworth is an amazing State Farm Rep. He is very detailed and explains the coverage offers in detail. He is patient and listens to what you want!"
Profile photo of Elaine MatoTamaHecha

Elaine MatoTamaHecha

July 7, 2023

5  out of  5 rating by Elaine MatoTamaHecha
"Great staff! Awesome customer service, very helpful. Satisfied client."
Profile photo of Brandi Gross

Brandi Gross

November 15, 2022

5  out of  5 rating by Brandi Gross
"Super friendly and easy to work with!"
Profile photo of Denise Haughton

Denise Haughton

October 20, 2022

5  out of  5 rating by Denise Haughton
"Most pleasant experience ever with an insurance company - or any company! Knowledgeable agent (Jennifer) took care of us without any issues. Had our proof of insurance almost instantly. Highly recommend State Farm through Doug Marworth! :)"
Profile photo of Ashley Crouch

Ashley Crouch

October 16, 2022

5  out of  5 rating by Ashley Crouch
"Quick, easy, friendly service! Saved me money too!"
Profile photo of K Smith

K Smith

September 15, 2022

5  out of  5 rating by K Smith
"Quick response to inquiries. Friendly even with all questions. I'm satisfied with the policy."
Profile photo of S Parker

S Parker

August 17, 2022

5  out of  5 rating by S Parker
"We were already State Farm customers in another state and needed to transition to SD. Rebecca made the transition very easy, and after reviewing our coverages, made recommendations for items we needed. We have always been pleased with State Farm, and glad we found this agency to have our back going forward."
Profile photo of Austin Robedeaux

Austin Robedeaux

August 5, 2022

5  out of  5 rating by Austin Robedeaux
"Josh Roberts is a magician! He managed to nearly double all coverages for my truck, wife’s car, my motorcycle, and home while halving the costs! He was exceedingly professional and extremely knowledgeable on all topics regarding my needs while also explaining and answering everything question we had in detail! His work is outstanding and I cannot recommend him highly enough!"
Profile photo of vancelee3


August 5, 2022

5  out of  5 rating by vancelee3
"Outstanding service! Josh Roberts saved me about $100 a month while quadrupling the coverage! Having been with Geico previously for over 10 years I didn't expect any company would be able to beat their deal, but he did, and by a lot! Highly recommend."
Profile photo of Fawn M.

Fawn M.

August 3, 2022

5  out of  5 rating by Fawn M.
"Recently moved to the area and opened a Photography business. Becca was AMAZING at answering all my questions and definitely went the extra mile for me. Customer service is not dead after all! Highly recommend Doug Markworth's office. Especially if you're a small business owner."
Profile photo of Veronica Ranzau

Veronica Ranzau

August 3, 2022

5  out of  5 rating by Veronica Ranzau
"Josh is amazing at calling back instantly & answering any questions you may come across! Thank you!! 5 stars always"
Profile photo of Kathy Reichert

Kathy Reichert

August 3, 2022

5  out of  5 rating by Kathy Reichert
"I have been purchasing insurance for over 48 years. Never in all that time have my policy options ever been explained so thoroughly and with such respectful kindness. Top notch agency!"
Profile photo of Joshua Meidell

Joshua Meidell

July 29, 2022

5  out of  5 rating by Joshua Meidell
"Very military friendly! Josh Roberts was exceptionally helpful and professional. He set me up from start to finish and ended up saving me nearly 25% to switch from USAA. Thank you!"
Profile photo of Tyler Burtrum

Tyler Burtrum

July 25, 2022

5  out of  5 rating by Tyler Burtrum
"Josh Roberts was extremely helpful and informative. He took time to sit down with my wife and me to ensure that we fully understood our current policy, and what he was able to offer, the differences in the policies and coverage. We never felt pressured to make a purchase, it was an environment of learning. Josh is very passionate about making sure people understand and are knowled when it comes to insurance."
Profile photo of Shey Knight

Shey Knight

July 22, 2022

5  out of  5 rating by Shey Knight
"By far the best State Farm office I have dealt with. Becca was very friendly, knowledgeable, thorough, and got back to me right away. She took the time to explain everything to me so I understood my coverage options. I'm happy to have found them."
Profile photo of Wally Heise

Wally Heise

July 20, 2022

5  out of  5 rating by Wally Heise
"Very pleased with my new policy and agency"
Profile photo of Tamara Scallion

Tamara Scallion

July 11, 2022

5  out of  5 rating by Tamara Scallion
"This is the best insurance decision. For me, finding good insurance for a DIY conversion van was not going to promising, until after watching a few YouTubers who also had the same issue, I called Doug Markworth State Farm in South Dakota. Rebecca is a gem to work with. So thankful for her positive and professional attitude and a great rate to get me on the road safe and legal. 5 star service for sure.😊 Thanks to all in the office there. Great team."
Profile photo of Carol A Markley

Carol A Markley

July 8, 2022

5  out of  5 rating by Carol A Markley
"Josh at this office was soooo helpful. He was patient with me and explained everything really well. My policies were issued very quickly!"
Profile photo of MacKenzie Ramirez

MacKenzie Ramirez

July 1, 2022

5  out of  5 rating by MacKenzie Ramirez
"Joshua Roberts was extremely knowledgeable about all things insurance. He was committed to assisting my husband and I in bundling auto and home insurance and got us an amazing rate. Highly recommend!"
Profile photo of Kevin Long

Kevin Long

June 27, 2022

5  out of  5 rating by Kevin Long
"Josh Roberts has been extremely helpful giving me the knowledge, Advice, and coverage I need. I would highly recommend this office."
Profile photo of Kimberly Osterkamp

Kimberly Osterkamp

June 26, 2022

5  out of  5 rating by Kimberly Osterkamp
"Josh Roberts was awesome getting our insurance stuff together and educating my husband and me about what kind of coverage we had and didn’t have. There were things we didn’t even know about with our old policy that would have really made things difficult for us if we actually had to make any claims. Josh truly cares about the people he is working with and made sure that we actually understand what we pay for. We now have even better coverage than we did before and josh saved us a ton of money at the same time. Thank you Josh for all your time and work you did to help us get the best out of our policies."
Profile photo of Josh


June 25, 2022

5  out of  5 rating by Josh
"Very customer oriented and professional! Josh Roberts was a pleasure to work with!"